
External B2B Users Solution Evolution: A Legal Services Case Study
As we discussed in the previous post and the one before, Outlook is the customer’s Go-to solution for engaging with external parties. It looks like it works first, but..

As we discussed in the previous post and the one before, Outlook is the customer’s Go-to solution for engaging with external parties. It looks like it works first, but..

To continue the discussions we started on scaling Microsoft 365 solutions for external parties, we recorded an interview with the customer case study. We highlighted the milestones of how the solution transformed over time.

Power Pages is a powerful technology that enables faster development and the creation of deeply connected business processes to bridge the gap between internal and external parties. The most important thing is to understand the framework and its best application. And this is where we see some customers and consultants struggle. That’s one reason “Power Pages Use Cases and Examples” is among the most popular articles on the Technomancy website.
Another topic we get asked a lot about is “How do we scale our Power Apps and M365 solutions we built for external users, staying within the Microsoft ecosystem?”
As both topics discuss the “external users” involved in the core business processes, it’s not surprising that they’re connected.