Continually adapting the business to the everchanging technology environment is not a sprint, it’s a marathon. As such, the one-off “hit and run” approach to technology change doesn’t deliver continuity and strategic transformation. Moreover, such disjointed initiatives lacking technology partnership may harm and create technology drag and lock-in.
Therefore, more sustainable, enduring relationships must exist between a business organisation and technology consultants or system integrators. Such relationship delivers collaboration, mutual value and strategic advancement of the organisations.
So, what are the principles of such a technology relationship? Many sources agree there are 4 of these listed below.
The goals of partnering organisations don’t have to (and cannot be) the same. Instead, they need to be “compatible” and have shared aligned elements and less conflicting priorities. Shared goals can be in the value to the community or sustainability or purely commercial aligned goals.
This can be expressed as either “win-win” game when both parties, gain as a result, or just the fair exchange of value. In contrast, when some sort of exploit exists, created through leveraging power and position or even legal tricks, the relationship and not mutually beneficial. Healthy relationships are never one-sided.
Enduring trust and respect
The trust is an expectation that another party will act in the best interests of yours or would not cause harm. Trust is also a function of time over time. While there must be some initial “credit” of trust for the relationship to begin, more important is the dynamic of the trust. The critical element of trust is respect which acts as a catalyser of trust. The lack of respect is the opposite, it inhibits trust growth and affects other outcomes as a result.
Commitment to continuity
Healthy relationship (both business and personal) have some continuity, expressed by the parties as and intention and action. The desire to continue the relationship is both a result of mutually beneficial collaboration and an intent to walk a path to the shared goals with a partner one can trust.
In Technomancy, as a technology consulting business, we practice what we preach. We strive to build mutually beneficial, enduring partnerships, based on shared goals and resulting in mutual benefit and continuity.
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